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Why is Emotional Intelligence important in organizations?

We make emotionally charged choices every day. We believe plan A is preferable to plan B, and we sometimes make decisions based on our emotions or gut instincts. We are more attuned to each other when we understand the origin and source of these emotions, particularly when working in a team. When teams are cross-cultural and global, emotional intelligence is more critical than ever, raising the complexity of emotional experiences and how they are communicated. Emotional intelligence in the workplace is primarily about knowing, expressing, and maintaining healthy relationships, as well as problem-solving under duress. Emotional intelligence (EQ) is most needed where it is least likely to be found: at work. Since many people still believe that getting personal interferes with efficiency, the office remains the last bastion of IQ worship. You don't have the same bonds of affection at work as you do at home to inspire you to get along with others. You don't have a common experience to help you understand what motivates people around you. That makes it much more important that you have a way to tune in to what your colleagues require right now. The capacity already exists in you: active awareness and the empathy that results from it. Using those aspects of your EQ on the job will help you succeed and solve problems. If you can read and respond to people's feelings, workplace politics, morale issues, and lack of cooperation don't have to destroy your work life. Emotional intelligence is commonly accepted as a valuable ability that can help enhance organisational communication, management, problem-solving, and relationships. It's also an ability that, according to researchers, can be developed through training and practise. Although certain people are born with emotional abilities, there are things that anyone can do to develop their ability to understand and rationalise emotions. This is especially useful in the workplace, where interpersonal awareness, coordination, and communication are often relied upon in relationships and business decisions. You must have encountered people who deal with challenges positively and without losing their cool in your daily life or at work. They treat their colleagues with respect, are self-motivated, and exude an endearing aura that makes them approachable. They pay attention to others and make well-informed decisions.

There are 5 components of Emotional Intelligence: Self awareness, Self regulation, Empathy, Motivation, Social Skills.

  1. Self Awareness- Self-awareness is the ability to perceive and appreciate your feelings, abilities, limitations, and behaviours, as well as how they affect others around you. You are aware of your own feelings as well as the effect your actions and thoughts have on others. When you are constantly studying your surroundings, you are more aware of them.

  2. Self Regulation- You will wisely control your feelings and desires with self-regulation. It's all about your behaviour when it comes to self-regulation. How you keep yourself in check and make informed decisions without getting carried away.

  3. Empathy- Empathy is the ability to consider another person's point of view without being pessimistic. The ability to put yourself in the shoes of another person.

  4. Motivation- It's all about having fun when working towards your objectives. In any case, to retain self-motivation and optimism.

  5. Social Skills- Being approachable and having strong communication skills. Effective social skills aid in the formation of strong bonds and healthy relationships.

In the Organization, you need Emotional Intelligence for:

Managing difficult work relationships- Or, since your viewpoints vary, do you find it difficult to form good working relationships with your coworkers? Conflicting ideas and beliefs among you and your team members will obstruct your progress and reduce your job satisfaction. When you're emotionally conscious, you'll be able to appreciate their attitudes and activities, and you'll be able to move for a more constructive and productive working relationship.

Change is inevitable- This is where emotional intelligence comes in to help you adapt and develop.

Failure and Setbacks- The project you've been working on for months has been put on hold. You struggled to achieve your goals or fell flat on your face when studying and executing something new. These kinds of losses and defeats are unavoidable. When you have a high level of emotional intelligence, you view any bump in the road as an opportunity to learn and develop.

Giving and Receiving feedback- The process of giving and getting input is important in every workplace. It increases employee productivity while still keeping them involved and inspired. Managers and higher authorities almost never think about it, making the mechanism ineffective. You appreciate the value of giving and getting input when you are emotionally intelligent. You understand how to give and receive positive feedback.

People are emotional beings by birth, but only the emotionally intelligent can understand and work through their own and others' emotions to achieve the best possible outcome for everyone. Opportunities for personal and career growth can be found inside the chamber of emotional intelligence. Developing emotional intelligence is not going to take place overnight. Understanding its components and then utilizing those every day in the workplace is the key. Stay focused and take baby steps and soon the benefits of emotional intelligence will reflect on your career.

Everything DiSC® Agile EQ™ teaches participants to read the emotional and interpersonal needs of a situation and respond accordingly. Participants discover an agile approach to workplace interactions and learn to navigate outside their comfort zone, empowering them to meet the demands of any situation. The result is an emotionally intelligent workforce that can support a thriving agile culture. The Agile EQ model assumes there are a variety of different social and emotional skills that are necessary to successfully navigate relationships and work. These are skills like being assertive, managing one’s temper, or showing compassion. The Agile EQ model arranges these skills into eight mindsets (e.g., self-assured, composed, empathizing).

Find more information about Everything DiSC® Agile EQ™ on or contact us on

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